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Email or Priority Club # PIN
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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your Priority Club® Rewards account profile.
If you do not have an email address in your profile, please contact your local Service Center to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.priorityclub.com/email.
Priority Club # Email Address

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Please select a 4 number Personal Identification Number (PIN) which will be used to access your Priority Club® Rewards account.
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Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
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Priority Club Rewards Service Center

You may experience a wait at this time due to high call volume.

Serving the best interest of our members is the goal of our Priority Club® Service Centers.

To reach us with any questions or issues,simply call,email,or fax to the contact points below.

We are available 24 hours a day, 7days a week unless otherwise indicated.

United States and Canada

  • Telephone: 1-888-211-9874 (toll-free)
  • Platinum Elite Number: 1-800-421-5162[conditional]
  • Fax: 1-800-725-8232 (toll-free)
  • Email: PriorityClub@ihg.com
  • TDD: 1-800-334-5194 (toll-free)

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Priority Club® Rewards Service Center